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EV-28000 - Communication Strategies ." Enhance the Patient Journey. (2010-09-13 10:00:00) 1.0 general point CIBA VISION PRACTICE ACADEMY The Practice Academy recognises that effective communication is a very broad subject. With our trainers being able to offer a flexible and interactive approach to training, this course can take advantage of a uniqueness of what the Practice Academy offers. By taking into account the clinical and business needs of the practice, the trainer is experienced in working with the practice to identify areas of communication to best help develop their interaction with patients. In so doing, the practice can then deliver excellence in customer service and build a more effective and successful practice  
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EV-29145 - Communication Strategies ." Enhance the Patient Journey. (2010-09-13 12:00:00) 1.0 general point CIBA VISION PRACTICE ACADEMY The Practice Academy recognises that effective communication is a very broad subject. With our trainers being able to offer a flexible and interactive approach to training, this course can take advantage of a uniqueness of what the Practice Academy offers. By taking into account the clinical and business needs of the practice, the trainer is experienced in working with the practice to identify areas of communication to best help develop their interaction with patients. In so doing, the practice can then deliver excellence in customer service and build a more effective and successful practice
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EV-28580 - Attracting New Contact Lens Wearers ." Comfort Technology in Daily Disposable Materials. (2010-09-13 17:00:00) 1.0 contact lens point CIBA VISION PRACTICE ACADEMY Daily disposable lenses are the fastest growing modality. Much of this growth has come from new wearers being recommended this type of contact lens by their Eye Care Practitioner. This course demonstrates how both the practitioner and their practice can benefit from this growth, providing the practitioner with new, innovative techniques in introducing lenses to non-wearers. These innovative techniques can enhance the customer journey, help to grow the value of contact lenses within your business and build patient loyalty, and have been shown to assist in the purchase of higher value spectacles. In addition this course offers education in modern contact lens material technology, covering the latest innovations available to improve wearer comfort throughout the day and achieve biomimesis ." the ultimate aim in contact lens development. 
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EV-29127 Oxfordshire LOC Peer Review (2010-09-13 18:00:00) 2.0 general points Oxfordshire Local Optometric Committee Peer Review meeting to discuss and review optometric practice with regards to the following cases:
Anisometropia and dispensing
Macula disorders and their investigation (e.g. OCT)
Peripheral retinal abnormalities
To understand and be able to apply specific learning from case studies from colleagues. To discuss the range of strategies and investigations available to manage patient scenarios in case studies. To gain an awareness of up-to-date local referral pathways.
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EV-27923 Growing Your Practice - Soft Multifocals MAde Easy (2010-09-13 18:00:00) 1.0 contact lens point CIBA VISION PRACTICE ACADEMY An interactive and stimulating course with a unique business demonstration uncovering the huge potential for contact lens wearers within your practice. The training explores the barriers to fitting multifocal contact lenses and seeks to raise the practitioners confidence in fitting modern multifocal contact lenses, a significant improvement from the technologies that existed just a few years ago. We will review the currently available silicone hydrogel multifocal contact lenses and compare the material and design technologies and discuss the fitting process for each lens type via a step by step guide to both the initial fitting and over-refraction. In addition guidance will be given on how to best communicate the clinical aspects of presbyopia, its correction with multifocal contact lenses and specific tips for success will be given.
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EV-28935 Eyes and Anxiety:a problem for practice? (2010-09-13 18:15:00) 1.0 general point Haine and Smith Opticians This lecture will highlight the problems that can be encountered in optometric practice due to patient anxiety. The way in which this anxiety can affect the satisfaction and compliance of patients will be discussed.Finally tecniques to reduce patient anxiety and improve communiction will be explored. Throughout the lecture the importance of good patient-practitioner communication to enable successful patient outcomes will be discussed
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EV-29409 Oculoplastics - Eyelid lumps and bumps, watery eyes and eyelifts (2010-09-13 18:30:00) 1.0 general point The Royal Free Hospital Demonstration of common eyelid lumps and how to differentiate between benign and malignent lumps. Which of these require urgent referral.
Common causes of epiphora in adults and paediatrics and which treatment options are available for both.
Update on treatment options and complications of blepharoplasty
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EV-29372 March Education Day Session 2 (2010-09-13 18:30:00) 1.0 general point Berkshire LOC Age-Related Macular Degeneration (ARMD) is the commonest cause of registered blindness in the Western World. Some of the most aggressive subtypes of wet AMD can be treated to slow down and stop the progressive decline of vision. This presentation outlines the clinical features of Wet and Dry AMD, the recent progress made in clinical trials and usage of various therapeutic agents. It will outline the impact of such developments on the roles of primary and secondary eye care professional, and how best each group can meet the needs of its patients. The lecture will also help teach practitioners to identify which patients can benefit, how best to refer and what benefit the patient can expect if they are suitable for treatment.
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EV-28787 Direct Referral/Cataract Referral update (2010-09-13 19:00:00) 1.5 general points Suffolk PCT Direct Referral update and Direct Cataract Referral update
What makes the perfect referral, future developments in diabetes and NICE Glaucoma referral update
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EV-29328 The Midland Eye Institute (2010-09-13 19:30:00) 1.0 general point Midland Eye Institute a logical approach to the patient presenting with macular signs and symptoms will be presented, clinical exam highlights that should alert the optometrist will be presented, and treatment modalities and their indications discussed
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